Payment Methods and Data Collection
We accept payments through Stripe, Google Pay, Apple Pay, and Affirm. During the checkout process, your personal information is collected to facilitate payment and enhance your shopping experience. This policy outlines what data we may collect, store, and share, as well as who can access that data. The exact information shared may vary based on settings and plugins enabled on our store. For specific disclosures, consider consulting with a legal professional.
Data Collection During Checkout
When you purchase from us, we collect information about you to streamline the order process. This includes:
- Products Viewed: We track recently viewed items to offer tailored suggestions.
- Location, IP Address, and Browser Type: Used to estimate taxes and shipping costs.
- Shipping Address: Required to calculate and complete your order delivery.
We also use cookies to keep track of your cart contents as you browse.
What Information We Collect and Store
To complete your purchase, we collect the following details:
- Personal and Payment Information: Name, billing and shipping addresses, email, phone number, and payment details.
- Optional Account Information: Username and password if you create an account.
This information helps us to:
- Process and ship orders.
- Respond to support requests, including refunds.
- Prevent fraud and secure your account.
- Meet legal requirements, like tax calculation.
- Improve our offerings and provide marketing messages if opted in.
Order and account data are stored for as long as needed to fulfill our obligations and support any legal requirements, such as tax and accounting.
Team Access to Your Data
Certain team members, such as Administrators and Shop Managers, can access the information you provide. This includes:
- Order Information: Details about what was purchased, where it was sent, and the purchase date.
- Customer Information: Your name, email, and billing/shipping details.
Access is granted solely to fulfill orders, process refunds, and offer customer support.
Third-Party Data Sharing
To provide our services, we may share certain data with third-party providers, including:
- Payment Processors: Stripe, Google Pay, Apple Pay, and Affirm receive data necessary for transaction completion, such as the purchase amount and billing information.
Payment Details
Payments are processed securely through Stripe, Google Pay, Apple Pay, and Affirm, which may receive data required to support the transaction. For example, details shared may include your purchase amount and billing address, ensuring efficient payment handling.
Retention Period
We retain order-related information, including your name, email, and billing and shipping addresses, for 2 years to meet tax and accounting needs. Additionally, we store any comments or reviews you choose to submit.
For further questions, please feel free to contact us.