Terms and Conditions

Terms and Conditions

1. Overview
Welcome to Marsden Industrial Services. By accessing our website or purchasing our products, you agree to abide by these Terms and Conditions. Please read these terms carefully before completing any purchase, as they outline the rights and obligations of both you, the customer, and Marsden Industrial Services.

2. Payment Terms
Marsden Industrial Services offers a range of secure payment options for your convenience. Payments are processed through WooCommerce and Stripe, ensuring a safe and reliable checkout experience. Accepted payment methods include:

  • Credit Cards: We accept major credit cards (Visa, Mastercard, American Express, and Discover), processed securely by Stripe.
  • Digital Wallets: For a faster checkout experience, we accept Apple Pay and Google Pay.
  • Pay Later Options: Pay over time with Affirm, subject to approval and terms by Affirm.

All prices are in USD and include applicable taxes. Shipping fees, where applicable, will be calculated at checkout.

3. Shipping and Delivery
We currently ship within the lower 48 United States. If you are interested in ordering outside these regions, please contact us at support@smartinterrupt.com for assistance.

  • Shipping Times: Orders are typically shipped within 3 business days after order confirmation. Delivery timelines may vary based on your location and product availability.
  • Shipping Costs: Shipping fees are calculated at checkout based on your location and selected shipping method. For any shipping questions, please contact us.

4. Returns and Refunds
We stand by the quality of our products. If you are not completely satisfied with your purchase, we accept returns under the following conditions:

  • Return Period: Returns must be initiated within 30 days of receipt.
  • Condition: Items must be returned unused, in original packaging, and in the same condition as received.
  • Refunds: Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within [X business days].

For return assistance, contact our support team at support@smartinterrupt.com or call 1-844-MARSDEN.

5. Warranty
Marsden Industrial Services offers a 1-year limited warranty covering defects in materials and workmanship under normal use. If a product issue arises within the warranty period, we will repair or replace the unit at no additional charge.
For warranty claims, please reach out to us at support@smartinterrupt.com or call 1-844-MARSDEN.

6. Product Availability
All orders are subject to product availability. If an item is out of stock or discontinued, we will notify you promptly and offer a substitute or a full refund.

7. Limitation of Liability
Marsden Industrial Services is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. This limitation of liability does not apply in cases of gross negligence or intentional misconduct.

8. Privacy and Data Collection
We value your privacy and comply with applicable data protection regulations. To understand how we collect, use, and protect your data, please refer to our [Privacy Policy link].

9. Changes to Terms and Conditions
Marsden Industrial Services reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and it is your responsibility to review these terms periodically.

10. Contact Information
If you have questions or concerns regarding these Terms and Conditions, please reach out to us:

Thank you for choosing Marsden Industrial Services. We are committed to providing quality products and a reliable, secure shopping experience.